At Mavala, your satisfaction is our guarantee. Mavala warrants that their products sold to consumers, only from authorized re-sellers and/or distributors, will be free from defects for one (1) year after the date of consumer purchase.
Mavala will not replace, refund or provide our 100% satisfaction guarantee, nor will we honor our warranty for products purchased from unauthorized sellers on Ebay, Amazon and other internet retailers, and unauthorized brick and mortar retail locations. Authorized Mavala re-sellers go through specific product training. Therefore, please contact us if you would like to confirm our authorized re-sellers to ensure you receive Mavala's full product guarantee/warranty.
To get a replacement, please contact us and provide proof of purchase from an authorized re-seller.